Frequently Asked Questions — DirectCrib (Direct Crib)

What is Direct Crib?
Direct Crib is a direct-to-owner rental marketplace designed to eliminate third parties, reduce fraud, and streamline the rental process through structured applications and identity verification.
Does it cost anything to use Direct Crib?
No, searching for properties and submitting applications is 100% free for renters. We believe finding a home should be accessible and transparent without hidden third party fees.
Why eliminate third parties?
By removing traditional third parties, we eliminate extra fees (like 'Agreement' and 'Commission' fees common in Nigeria), reduce the risk of scams, and allow for direct communication between owners and renters.
How do I apply for a space?
Once you find a listing, click 'Apply'. You'll be asked to provide a cover message, move-in date, lease duration, and an income snapshot. This structured approach helps owners make informed decisions quickly.
What documents do I need for verification?
We use a 3-stage identity verification process. Typically, you'll need a valid government-issued ID and potentially secondary documents to confirm your profile and compliance data.
What happens after I apply?
Your application follows a lifecycle: submitted → under review → shortlisted → accepted/rejected. If shortlisted or accepted, you can proceed to direct negotiations or contract signing through the platform.
How do I list my property?
Register as an Owner, complete your identity verification, and then use our listing tool to provide location, specs, pricing, and amenities. All listings require admin approval to maintain platform integrity.
How do I manage applications?
You can track all incoming applications from your dashboard. You can review profiles, shortlist candidates, or accept/reject proposals with logged reasons.
How does the platform prevent fraud?
Every user goes through verification, and every listing is moderated by our admin team. We also log all application interactions and maintain a soft-delete architecture for auditing purposes.
Is my personal data safe?
Yes, we use industry-standard encryption and security protocols to protect your identity and financial data. Our verification process is designed to increase trust without compromising privacy.
DirectCrib

How can we help?

Find answers to common questions about Direct Crib, from listing your space to securing your next home.

Direct Crib is a direct-to-owner rental marketplace designed to eliminate third parties, reduce fraud, and streamline the rental process through structured applications and identity verification.General
No, searching for properties and submitting applications is 100% free for renters. We believe finding a home should be accessible and transparent without hidden third party fees.General
By removing traditional third parties, we eliminate extra fees (like 'Agreement' and 'Commission' fees common in Nigeria), reduce the risk of scams, and allow for direct communication between owners and renters.General
Once you find a listing, click 'Apply'. You'll be asked to provide a cover message, move-in date, lease duration, and an income snapshot. This structured approach helps owners make informed decisions quickly.Renters
We use a 3-stage identity verification process. Typically, you'll need a valid government-issued ID and potentially secondary documents to confirm your profile and compliance data.Renters
Your application follows a lifecycle: submitted → under review → shortlisted → accepted/rejected. If shortlisted or accepted, you can proceed to direct negotiations or contract signing through the platform.Renters
Register as an Owner, complete your identity verification, and then use our listing tool to provide location, specs, pricing, and amenities. Note that all listings require admin approval to maintain platform integrity.Owners
You can track all incoming applications from your dashboard. You can review profiles, shortlist candidates, or accept/reject proposals with logged reasons.Owners
Listings must include accurate geocoded locations, clear pricing, specifications, and media (images/videos). We also index Nigerian rental rules to ensure compliance.Owners
Every user goes through verification, and every listing is moderated by our admin team. We also log all application interactions and maintain a soft-delete architecture for auditing purposes.Security
Yes, we use industry-standard encryption and security protocols to protect your identity and financial data. Our verification process is designed to increase trust without compromising privacy.Security

Still have questions?

We're here to help you with anything you need. Reach out to our support team and we'll get back to you as soon as possible.

Contact Support