How can we help?

Direct Crib is a direct-to-owner rental marketplace designed to eliminate third parties, reduce fraud, and streamline the rental process through structured applications and identity verification.General

No, searching for properties and submitting applications is 100% free for renters. We believe finding a home should be accessible and transparent without hidden third party fees.General

By removing traditional third parties, we eliminate extra fees (like 'Agreement' and 'Commission' fees common in Nigeria), reduce the risk of scams, and allow for direct communication between owners and renters.General

Once you find a listing, click 'Apply'. You'll be asked to provide a cover message, move-in date, lease duration, and an income snapshot. This structured approach helps owners make informed decisions quickly.Renters

We use a 3-stage identity verification process. Typically, you'll need a valid government-issued ID and potentially secondary documents to confirm your profile and compliance data.Renters

Your application follows a lifecycle: submitted → under review → shortlisted → accepted/rejected. If shortlisted or accepted, you can proceed to direct negotiations or contract signing through the platform.Renters

Register as an Owner, complete your identity verification, and then use our listing tool to provide location, specs, pricing, and amenities. Note that all listings require admin approval to maintain platform integrity.Owners

You can track all incoming applications from your dashboard. You can review profiles, shortlist candidates, or accept/reject proposals with logged reasons.Owners

Listings must include accurate geocoded locations, clear pricing, specifications, and media (images/videos). We also index Nigerian rental rules to ensure compliance.Owners

Every user goes through verification, and every listing is moderated by our admin team. We also log all application interactions and maintain a soft-delete architecture for auditing purposes.Security

Yes, we use industry-standard encryption and security protocols to protect your identity and financial data. Our verification process is designed to increase trust without compromising privacy.Security